Hotel Receptionist – Join Our Award-Winning Team in the Cotswolds
Are you a warm and welcoming hospitality professional with a passion for exceptional guest service? We're looking for an experienced Hotel Receptionist to become the face of our Front of House Team at the prestigious Lords of the Manor Hotel – a 4 Red Star luxury retreat nestled in the breath-taking countryside of the Cotswolds.
Please note: Due to our remote location in Upper Slaughter, own transport is essential as there is no public transport access.
Why Join Us?
* A competitive salary (dependent on experience)
* A share of generous tips
* 28 days holiday (including bank holidays)
* Pension scheme
* Fantastic "Friends & Family" hotel rates
Shift Patterns:
* 7 AM – 3 PM | 3 PM – 11 PM | Occasional mid-shifts
* Must be available to work weekends
Your Role as Receptionist:
As a key member of our Front of House team, you'll be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out. Your responsibilities will include:
Handling guest arrivals and departures with professionalism and warmth
Taking hotel and restaurant reservations with precision and charm
Managing guest requests, queries, and concierge duties
Carrying out essential front office admin tasks
Upholding our Red Star service standards with impeccable presentation and hospitality
Keeping front-of-house areas pristine and inviting
Collaborating with colleagues to enhance guest experiences and hotel operations
About Lords of the Manor:
Steeped in history and elegance, Lords of the Manor is a renowned luxury country house hotel in the heart of the Cotswolds. Our stunning setting, exceptional service, and award-winning dining (led by Head Chef Charles Smith) have made us a destination of choice for discerning guests.
If you thrive in a warm, professional, and guest-focused environment, we'd love to hear from you
For a glimpse of our stunning hotel, visit
Ready to bring your hospitality expertise to one of the finest hotels in the Cotswolds? Apply now and become part of our exceptional team
Job Types: Full-time, Permanent
Pay: From £25,500.00 per year
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Application question(s):
* Are you available to work shifts as required? The available shifts are 7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM.
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person