Resident Services Assistant – Birmingham – £27k
Birmingham
Build to Rent
£27k
Step into the future of renting with one of the UK's most innovative Build to Rent operators.
OPR
are thrilled to be partnering with a trailblazing operator to find a
Resident Services Associate
for their buzzing
Birmingham
development.
This isn't just a job, it's a chance to be the heartbeat of a vibrant community, where every day brings new opportunities to connect, support, and elevate the resident experience. If you're passionate about people and thrive in fast paced, service led environments, this is your moment.
This is a full time permanent position and the below hours are:
Shift Pattern
Week 1: Monday – Friday 8am–5pm, Saturday 9am–6pm
Week 2: Tuesday – Friday 11am–8pm
What You'll Be Doing
* Be the friendly face residents rely on. Welcoming, listening, and solving with a smile
* Create a sense of belonging by supporting resident events and local partnerships
* Keep operations running smoothly by working closely with on site and central teams
* Handle service requests and communications with professionalism and flair
* Assist with inspections, move-ins, and move-outs to ensure a seamless experience
* Champion Health & Safety across the development
What You'll Bring
* A natural flair for customer service and community engagement
* Experience in hospitality, property, travel/tourism or similar
* Confident, warm, and a great communicator
* Organised, reliable, and always one step ahead
* A team player with a proactive mindset and positive energy
* Bonus points for experience with resident events or Health & Safety awareness
Why You'll Love It Here
* Join a company that's redefining renting with a lifestyle first approach
* Management training scheme
* Be part of a passionate, people first team that values your ideas and growth
* Work in a stunning, professionally managed development that feels more like a hotel than a rental
* Enjoy a competitive salary, excellent benefits, and real career progression
How To Apply
Please get in touch with
Katie Altoft
at
.
Want to chat first or explore other opportunities in BTR, PBSA or Co-Living? Reach out to Katie directly at the same email.
One Property Recruitment
are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We're reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.
Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.
Posted by
Stephanie Jobson
Managing Director
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