We are seeking a warm, friendly, and motivated Hospitality Assistant to join our friendly team based at Lime Tree Village. This is a part‑time position working 16 hours per week at Lime Tree Village.
Responsibilities
- Deliver food, beverage, and retail services to RVG standards, maintaining a clean, safe, and hygienic environment.
- Provide residents and visitors with a warm and professional welcome, anticipating and meeting their hospitality needs.
- Handle enquiries, issues, and complaints courteously and efficiently, escalating when necessary.
- Work effectively as part of the village team to deliver high-quality service and build strong relationships with residents.
- Contribute ideas for improving menus, services, and operational processes.
- Support the achievement of food and beverage revenue targets using established systems and processes.
- Maintain and update personal skills, accreditations, and knowledge of industry best practices.
Company Values
- Age Well - Supporting residents to live their best lives
- Community - Building a sense of belonging
- Keep Improving - Always seeking better ways to work
- Invest Wisely - Making responsible choices
- Planet Positive - Reducing our environmental impact
- One Team - Supporting each other to succeed
Required Skills and Experience
- Excellent customer service and interpersonal skills.
- Ability to work as part of a team and build strong relationships.
- Strong organizational and time management skills.
- Positive, energetic, and enthusiastic attitude.
- Willingness to learn, adapt, and embrace continuous improvement, and job‑related experience desirable but not essential.
- Up to 1 year of general work experience delivering to standard.
