Company description
Corpay is a global S&P500 corporate payments company that helps businesses and consumers pay expenses in a simple, controlled manner. Corpays suite of modern payment solutions help its customers better manage vehicle-related expenses, travel expenses and payables. This results in our customers saving time and ultimately spending less. Corpay Payments made easy. To learn more visit www.corpay.com
Job description
As a Collections Officer, you will be expected to work in an office environment. Corpay will set you up for success by providing:
* Assigned workspace in our Ipswich office.
* Company-issued equipment
* Formal, hands-on training
Role Responsibilities
1. Ensuring accurate ledger management always following best practice procedures.
2. Recovering unpaid Direct Debits.
3. Undertaking timely referral of collection issues to management, as appropriate.
4. Building and developing positive relationships with internal and external stakeholders, suppliers and clients.
5. Engaging with customers in a professional and empathetic manner to resolve outstanding balances and maintain positive client relationships
6. Ensuring customer queries are responded to promptly and accurately, with a correct first time approach.
7. Maintaining ageing debt within agreed targets, through effective communication and timely fo...