A leading luxury retailer is looking for a floor manager to lead the fashion division. As a key member of the management team, you'll play a vital role in curating an exceptional customer journey, driving sales, and nurturing a high-performing team. Key Responsibilities: • Lead, inspire, and develop a team of sales associates and stylists within your department. • Deliver outstanding customer service, ensuring every client receives a personalised and memorable experience. • Achieve and exceed department sales targets, KPIs, and profitability goals. • Maintain impeccable visual merchandising standards, in line with luxury brand guidelines. • Build strong relationships with clients, creating loyalty and encouraging repeat business. • Collaborate with buying, merchandising, and marketing teams to deliver on strategic goals. • Stay up to date with fashion trends, product knowledge, and competitor activity. Requirements: • Proven experience in a management role within luxury retail or premium fashion. • A genuine passion for fashion, styling, and luxury lifestyle. • Strong leadership and people management skills. • Exceptional communication and interpersonal abilities. • Commercially astute with a track record of achieving sales and operational excellence. • A customer-centric mindset with an eye for detail and brand integrity. The salary is paying up to £35,000 quarterly commissions. Benefits: - 33 days holiday (option to buy more) - Nest pension - Medi-cash plan - £1,500 clothing allowance - 40% off fashion - Benefits portal that gives lots of exclusive perks and benefits with a portfolio of companies