At The Caledonian Edinburgh, our Groups, Conference & Events department curates extraordinary experiences for guests, delegates and organisers from across the globe. We are seeking a Assistant GC&E Manager to lead and inspire the team, ensuring flawless planning, excellent conversion and luxury‑standard client journeys that reflect the heritage and elegance of the “Caley.”
The Person
* Experienced in a GC&E supervisory or similar sales/events role within hospitality
* A confident leader with excellent organisational and administrative skills
* Positive, polished communicator with strong IT knowledge, including Microsoft Office
* Detail‑driven, resilient and capable of thriving in fast‑paced, high‑pressure environments
* Strong numerical skills, data‑aware and comfortable analysing performance metrics.
The Role
* Lead, coach and motivate the GC&E team to achieve revenue and conversion targets
* Manage incoming enquiries, supporting the team to maximise sales opportunities
* Oversee planning, event coordination and billing to ensure seamless client experiences
* Build strong relationships with key customers and internal departments
* Support departmental KPI setting, performance management and promotional activity.
Key Responsibilities
* Guide the GC&E team in enquiry handling, conversion and proposal excellence
* Drive departmental goals, revenue maximisation and guest satisfaction
* Ensure events are planned to Waldorf Astoria standards, including VIP and large‑scale functions
* Collaborate effectively across commercial and operational teams
* Represent the department in promotional activities and client engagement.
The Benefits
* Free and healthy meals when on duty
* 50% off our Food & Beverage Venues – The Court & Caley Bar
* Discounted use of Leisure Facilities
* Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C apply
* 28 Days of Annual Leave, increasing with long service
* Pension enrolment
* We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long‑term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
Learn more: www.klarenthospitality.com/careers
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