We are looking for a Proposal Coordinator to join our passionate Growth Team at Rapport. This exciting opportunity sits at the heart of how we attract, engage, and win new business – ensuring every proposal we produce captures the warmth, creativity, and service excellence that define the Rapport experience.
You’ll collaborate closely with colleagues across the Growth and Business Excellence teams, supporting the end-to-end proposal process and helping to deliver submissions that truly stand out. This role is perfect for someone who is detail-driven, organised, and enjoys bringing ideas to life through words, visuals, and storytelling.
Type of contract: Full-time, Permanent
Hours: Monday–Friday, 40 hours per week (flexible start/finish times)
Location: Head Office – 20 Red Lion Street (minimum 3 days per week)
Salary: £32,000–£38,000 (dependent on experience)
What will you get?
Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health matters: Access wellness programmes, an Employee Assistance Programme, and digital GP services for holistic support.
Thrive personally & professionally: Unlock learning and development opportunities to grow your career with a people-first organisation.
Celebrate excellence: Recognise and be recognised through our WOW! Awards and Rapport Excellence Awards.
Give back to community: Take one paid day off each year to volunteer for a cause close to your heart.
Main Responsibilities
* Coordinate and complete RFI/RFP and PQQ submissions, tailoring responses to reflect each client’s needs and brand.
* Support bid kick-off meetings, manage timelines, and ensure all deadlines and quality standards are met.
* Develop compelling written content that showcases Rapport’s warmth, innovation, and service excellence.
* Collaborate with design, operations, and subject matter experts to produce engaging, client-focused proposals.
* Maintain and update a library of case studies, testimonials, and best practice examples to strengthen future bids.
* Assist in the creation of presentations and marketing materials for client meetings and events.
* Track opportunities, maintain reporting systems, and support process improvement initiatives.
* Contribute to internal communications by sharing updates and celebrating successes across the wider team.
The ideal candidate will
* Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
* Have exceptional communication and writing skills, with the ability to tailor tone and content to different audiences.
* Be highly organised, proactive, and able to manage multiple projects under pressure.
* Show a strong eye for detail, presentation, and design.
* Be a collaborative team player who brings ideas and energy to every project.
* Be proficient in Microsoft Office (and ideally have a flair for layout or design tools).
About us
Rapport Guest Services is a multi-award-winning company delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK & Ireland, we combine a people-first culture with exceptional service standards.
We’re proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We’re also a Disability Confident Employer, offering meaningful roles and flexible working where possible.
Find out more about us and our values at www.rapportservice.com
Rapport job adverts always receive a high response rate, but we do review all applications carefully. Please check your inbox (and junk/spam folder) for updates regarding your application. Due to high volumes, we kindly ask that you apply for the role that best matches your experience.
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