Company description As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiologys state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Responsibilities: Work in cooperation with Agfas Shared Service Centre to carry out service, maintenance, updates and installation of products.
Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy
Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement
Build relationships and maintain team working with all internal and external partners
Adhere to regulatory requirements and companys policies and work procedures
Identify and escalate situations impacting customer satisfaction and/or contractual obligations
Work as part of a multidisciplinary team within the organisation to ensure achievement of goals
Experience and Qualifications: You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience
Ideally you will have previous field service experience where you have undertaken similar type of work.
You will have strong IT, Microsoft Office and Networking Infrastructure skills
You hold a full UK driving license
Interested?
We would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company. Start the conversation now by applying online today!
Additional Information:
Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites
Essential training will part of your development centres.
Mentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process
What we offer now and in the future: Dynamic global organization with a history of innovation and strong product portfolio.
Challenging environment combined with a supportive management structure.
Career development and growth.
Competitive salary and benefit package.
Friendly work environment surrounded by dedicated and professional colleagues.
Our Benefits:
Generous pension contribution
Choice of company vehicle or car allowance
25 days holiday (increasing to 30 with seniority) + bank holidays
Incentive plan
Private medical insurance
Support from our 24/7 employee assistance programme
Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. xsngvjr We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Job Segment: Maintenance, Electronics Engineer, Field Engineer, Radiology, Computer Science, Manufacturing, Engineering, Healthcare, Technology