Infinigate Cloud is seeking a talented Cloud Platform Data Analyst to join our Internal IT/Core Business Systems team based in Fareham. This is a pivotal role, newly developed to support a key business focus and will take ownership of data management, interpretation, gap identification and reporting for our Cloud Marketplace Platform.
To be successful in the role you will be a confident data analyst with strong business acumen, a proactive and investigative problem solver with the ability to translate complex data to a range of stakeholders. This role will liaise closely with product operations, finance and leadership to achieve key objectives.
We are pleased to offer this role a permanent opportunity based in our offices in Cams Hill Estate. This role is hybrid with 3 days in office, 2 working from home.
Duties & Responsibilities
Platform Data Analysis
* Analyse operational, commercial, and transactional data from the Cloud Marketplace Platform.
* Identify anomalies, gaps, and inconsistencies in the order to invoice process, including missing data, failures in workflows, or unexpected patterns.
* Investigate root causes and work with relevant teams to ensure timely remediation.
* Monitor completeness and accuracy of order, provisioning, consumption, and billing data.
* Track errors or breaks within the workflow and elevate where required.
* Produce reporting that clearly shows issue volume, trends, status, and progress against remediation actions.
Commercial Data Validation
* Review discounts, pricing data, vendor cost files, partner margin configurations, and other commercial inputs to identify incorrect or unexpected values.
* Highlight financial risks or revenue leakage caused by inaccuracies.
* Support commercial and finance teams with data-driven insights and corrective actions.
* Develop dashboards, data models, and automated reports to surface key findings and trends.
* Present insights in clear, accessible formats for technical and nontechnical stakeholders.
* Recommend improvements to how platform data is captured, structured, surfaced, and used across the business.
Ownership & Proactive Improvement
* Take the lead on defining approaches for data analysis, reporting, and anomaly detection.
* Proactively identify opportunities to improve data quality, operational efficiency, and visibility of platform performance.
* Act as the subject matter expert for data relating to the Cloud Marketplace Platform.
General Skills
* Strong analytical capability with proficiency in turning complex datasets into meaningful insights.
* Experience working with transactional or operational platforms (cloud marketplace experience desirable but not essential).
* Ability to identify issues, investigate root causes, and drive resolution through collaboration.
* Familiarity with data visualisation tools (e.g., Power BI).
* Understanding of order to invoice or billing processes is advantageous.
* Comfortable owning workstreams, driving improvement, and presenting findings to stakeholders.
Personal Requirements
* Own it! Curious, detail oriented, and methodical in problem-solving.
* Aim high! Takes initiative, seeks clarity, and drives outcomes independently.
* Be open! Communicates clearly, collaborative and translates data into actionable recommendations.
* Up to £55,000 – £60,000 salary per annum
* 25 days annual leave rising to 28 days with length of service, plus bank holidays.
* Day off on your birthday.
* Electric Car Lease Scheme
* Life assurance of 4x basic salary and group income protection from start date.
* 5% employer matched pension contributions after 3 months service.
* Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
* Hybrid working arrangements and standard office working hours are 9am – 5.30pm.
* Employee assistance programme for practical and emotional support.
* Free parking and complimentary refreshments onsite.
#J-18808-Ljbffr