We are seeking an experienced Senior Payment Operations Specialist (Cards) to support operational continuity across card and payment schemes, with a primary focus on Visa and Mastercard activity. This role combines scheme compliance oversight, BAU payment operations, and card-scheme change delivery, ensuring controls are robust and updates are implemented safely and effectively.
Skills & Experience:
* Proven experience delivering card scheme implementations and mandatory change (e.g., scheme updates, BIN configuration, validations/certifications).
* Strong understanding of card and payment scheme rules, controls, and BAU readiness planning.
* Experience managing compliance checks, investigations, and operational issue resolution with external partners.
* Solid governance and delivery discipline (planning, RAID/action tracking, stakeholder coordination).
* Strong analytical and problem-solving skills, with the ability to interpret data and drive practical improvements.
* High attention to detail in complex, high-volume operational environments.
* Confident communicator, comfortable presenting to stakeholders and senior audiences.
Key Responsibilities:
Card Scheme Operations
* Monitor and implement scheme bulletins and regulatory updates.
* Manage ICA/BIN registrations, programme configuration, certifications, and validations.
* Perform compliance checks and liaise with networks and processors to resolve issues.
Payment Scheme BAU
* Provide operational coverage across payment rails, monitoring processing, and triaging issues.
* Ensure timely processing of payments and escalate exceptions where required.
* Support reconciliations and resolve discrepancies with Finance and operational partners.
Change & Continuous Improvement
* Act as SME for scheme-driven change, translating requirements into clear actions and controls.
* Coordinate readiness and BAU handover for scheme updates and implementations.
* Produce reporting, identify trends, reduce manual friction, and strengthen operational resilience.
* Support and mentor junior team members to promote consistent ways of working.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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