Job Description:
About the Job
* Use your personality to inspire and respect your customers and colleagues while sharing a great deal of fun.
* As technology evolves daily, so does TUI. You will be provided with the best tools to build your knowledge, understand our customers, and adapt your style to help answer questions, bring holidays to life, and improve customer loyalty.
* If things don’t go as planned, you will be proactive and confident in investigating and resolving any questions or complaints.
* You’ll embrace change and rise to the challenges of a customer-focused role.
* Your drive to achieve will lead you to exceed your sales and service objectives, also known as ‘Smashing your Targets’ in Retail.
About You
* Strong commitment to achieving targets and overcoming challenges.
* A team player who engages and collaborates consistently with customers and colleagues.
* An organized individual who takes pride in their work and personal development.
* Ability to use initiative to proactively identify and resolve potential problems.
* Passion for working within tourism; travel experience is not essential.
* Confidence in handling multiple currencies and administrative tasks while following procedures.
* Flexibility to work variable shift patterns, including evenings and weekends, with shifts typically shared 4 weeks in advance.
Our Offer
* Fantastic holiday benefits including discounts, special offers, and the option to purchase additional ‘TUI time off’.
* Competitive salary with a commission scheme rewarding exceeding targets.
* Health and Wellbeing support across five key areas: Financial, Health, Social, Community, and Career.
* An inclusive environment fostering a Culture of Care.
* Disability Confident commitment.
* Investment in your development, starting with an interactive web-based workbook and store induction.
We celebrate your uniqueness and aim to inspire the future of travel. For more on our Diversity & Inclusion initiatives, please visit our website.
If you need further information about this opportunity, please contact us via email.
To apply, please answer all questions fully. The application process includes an online assessment, which can be completed after submitting your application or received via email shortly after.
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