Akkodis is seeking a Senior Major Incident & Incident Manager based in Belfast to lead a high-performing team delivering 24/7 incident management services. This role involves managing critical incidents, driving operational excellence, and ensuring service continuity. The ideal candidate should have substantial experience in managing major incidents and strong ITIL knowledge. You will act as a senior escalation point and manage cross-functional coordination for successful incident resolution, contributing to continuous improvement in a collaborative tech team.
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