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Senior high value insight & experience manager

West Town
BREAST CANCER NOW
Experience manager
Posted: 4 October
Offer description

The Talent Set are delighted to partner with Breast Cancer Now to recruit for a fantastic Senior Insight & Experience Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, they are investing in their high value intelligence and experience function to sit at the heart of their newly formed High Value Partnerships & Campaigns directorate.

The Senior Insight & Experience Manager is an exciting opportunity to shape a best-in-class high-value experience programme, unlocking transformational growth for the future.


What you'll do:

* Lead the vision and strategy for how high-value prospects and partners experience the charity, embedding supporter insight at every stage.
* Develop compelling high-value propositions that translate our five-year strategy into attractive opportunities for donors, beyond the Campaign.
* Create and manage a portfolio of engaging cultivation and stewardship opportunities, working with events, brand and communications colleagues.
* Introduce a robust, sustainable recognition framework to ensure donors feel valued for the long-term.
* Work across teams to align restricted funding opportunities with the right donors and partners.
* Monitor and measure success through clear KPIs, reporting on effectiveness and ROI.
* Lead, inspire and develop the High Value Insight & Experience Executive, embedding a high-performance culture.


Requirements:

* Significant expertise across high-value fundraising, with a strong grasp of what makes an inspiring experience for donors and the tools fundraisers need to bring this to life.
* Experience developing cases for support and compelling supporter journeys, using insight to create opportunities that delight, engage and inspire.
* Skilled at bringing a charity's work to life through experiential tools and events.
* Strong project management skills and the ability to manage multiple stakeholders, distilling complex insight into clear action.
* Experienced in creating, monitoring and delivering frameworks for success, including KPIs and reporting.
* Confident managing a demanding workload and adapting to multiple deadlines.
* Proven line-management experience with the ability to develop high-performing teams.

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender.

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