IT Support Technician
Location: Hull
Salary: £25,000 - £30,000
Are you an experienced IT Support professional looking for a varied and hands‑on role within a busy, fast‑moving business?
Were working in partnership with a growing company operating across multiple sites, to recruit an IT Support Technician to join their close‑knit technical team.
This is a highly user‑facing position where no two days are the same. You'll be the go‑to person for colleagues across the business supporting everything from day‑to‑day troubleshooting to assisting with exciting new IT and data projects.
What You'll Be Doing
* Acting as the first point of contact for IT support across three sites and remote users
* Troubleshooting hardware, software, and network issues
* Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
* Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
* Overseeing data backups, system security, and patch management
* Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
* Getting involved in new IT projects such as e‑commerce and data analytics developments
What we’re looking for
* Proven experience supporting end users in a multi‑site IT environment
* Strong problem‑solving and organisational skills
* Confident communicator with a customer‑focused mindset
* Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
* A proactive approach and willingness to learn new technologies
Desirable but not essential
* Exposure to Power BI, Docuware, or Merlin ERP
* Basic coding knowledge or scripting experience
Why you'll love it here
You’ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people‑focused environment.
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