Main area Adult Emergency Department Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Rotation to nights) Job ref 409-7090864
Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site Southport Town Southport Salary £24,169 Per Annum Salary period Yearly Closing 02/07/2025 23:59
Health Care Assistant - Emergency Department
NHS AfC: Band 2
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
If you have a caring and compassionate approach, and want to join a motivated, friendly and supportive team, we are keen to hear from you. We require staff who have a genuine interest in help caring for acutely unwell patients as part of a multi-disciplinary team as well as having excellent communication and interpersonal skills.
Successful applicants will be supported through a supernumerary period and will become proficient in providing basic care as well as other day to day responsibilities.
Main duties of the job
We pride ourselves on delivering consistently high standards of care for patients and their families to ensure the very best outcomes.
Working closely with all members of the team to ensure competent safe delivering of care and achievement of specific role dependant duties that are within your scope of training and competence.
Communicate compassionately and effectively with patients and their families whilst maintaining confidentiality.
Being able to deliver personal care to patient’s whilst maintaining their privacy and dignity and support with patient rehabilitation.
We pride ourselves in providing safe, clean and friendly care.
We pride ourselves on delivering consistently high standards of care for patients and their families to ensure the very best outcomes.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Detailed job description and main responsibilities
* Work as part of a team and duties will be delegated by the registered healthcare professional.
* Act within the scope of your training and competence, knowing who to ask for help and support if you are not
sure.
* Work within agreed ways of working, following relevant Trust standards, policies and protocols.
* Communicate compassionately and effectively with individuals and their families, carers and health carepractitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion andreassurance.
* Observe, assess and respond to personal care patient’s needs appropriately, escalating concerns to nursingstaff, as required.
* Organises self in general work tasks or when delivering patient care with supervision where needed fromSenior Health Care Assistant and/or nursing staff.
* As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personalhygiene, and toileting needs, demonstrating person centred care.
* Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).
* Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits ofrequired training and measured competence, where appropriate. For example, patient moving and handling,and providing personal care.
* Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake andfluid intake and output, noticing and reporting changes to the nursing staff.
* Ensure patient property is managed as per Trust policy.
* Monitor levels of supplies and order supplies for the department as appropriate.
* Demonstrates own duties to new starters, contributing to the learning environment.
* To work in line with Trust policies and procedures
* Contributes to maintaining a safe, healthy working environment.
* Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensurethey do not come to harm.
* Work in partnership with the individual, their carers/ families and the wider healthcare team.
* Maintain and further develop your own skills and knowledge through development and learning activities;maintain evidence of your personal development and actively prepare for and participate in appraisal.
* Participate in team handovers
Person specification
Qualifications
* Completion of Trust Care Certificate within 4 months of appointment
* Basic literacy and numeracy skills
* NVQ level 2 Health and Social Care or equivalent
* Care Certificate (equivalent to level 1)
Knowledge and experience
* Knowledge of personal care and related procedures
* Experience of working in a team
* Experience of working in a patient care/health related role
Skills
* Ability to communicate effectively in both verbal and written formats
* Good interpersonal skills
* Able to work within a team
* Able to accept direction and guidance
* Aware of own limitations
* Able to prioritise own workload and manage time effectively
* Flexible, adaptable and responsive to change
* Reliable and professional
* Ability to cope in stressful and challenging situations
* Inclusive and non-judgmental
* Punctual, motivated and committed
* Effective role model demonstrating Trust values
* Basic IT skills
* Previous experience of working in the care setting
Other
* Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
* Occasional requirement for concentration, with few competing demands for attention.
* Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately.
* Aware of the process for accessing staff health and wellbeing support
* Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death.
* Able to carry out direct personal care as required on ward or department.
* Frequent exposure to blood or body fluids.
* Occasional exposure to patients with challenging behaviours
Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.
Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.
The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.
As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact Recruitment@merseywestlancs.nhs.uk
We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.
The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.
Disclosure and Barring Service Check
If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.
If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.
Flexible Working
We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:
· All employees have the right to request flexible working from day one of employment.
· There is no limit on the number of requests they can make.
· Employees have the right to make requests, have them considered, regardless of the reason.
At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.
Working for Team MWL
Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website
You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.
Additional Information
Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .
An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.
Good luck with your application. We hope to welcome you to Team MWL very soon.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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