We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll receive fantastic benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
Working pattern:
5 varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing), and weekends. Role will also include working in our in-store bakery. Full, paid training provided. You can apply for this role using your mobile device (no CV needed!).
To be eligible, you must be aged 18 or over, as the role involves working before 6am or after 10pm.
Role responsibilities:
1. Providing friendly and thoughtful service, responding to customer queries, promoting Co-op products and Membership, working in the bakery, and ensuring a great shopping experience.
2. Supporting colleagues to solve problems for customers and members.
3. Ensuring store safety and legality by stocking shelves, checking prices, dates, and temperatures.
4. Introducing new products and services, sharing experiences to promote team learning.
5. Supporting the local community by participating in activities and events.
Ideal candidates:
* Have a genuine care for customer and member needs.
* Possess great people skills to build positive relationships.
* Adopt a positive approach to change and problem-solving.
* Are flexible to work a range of shifts.
Why join Co-op?
* 30% discount on all Co-op products, plus 10% discounts on other brands (increasing to 20% on payday weekends).
* A pension scheme with up to 10% employer contributions.
* Wagestream app for accessing a percentage of your pay as you earn.
* 31 days of holiday, including bank holidays (pro rata for part-time).
* Virtual healthcare services, including GP appointments, eye care, mental health support, and nutrition and fitness consultations.
* 24/7 employee assistance service.
* YuLife app rewarding healthy behaviors with discounts and vouchers.
* Paid training and support for personal development and career progression.
* Rotas shared three weeks in advance, accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We celebrate diversity and aim for our teams to reflect the communities they serve. We welcome applications from everyone and can make reasonable adjustments for candidates with disabilities. We are part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria and wish to be considered under this scheme. Please specify if you need adjustments during the application process.
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