Job Description
As a Shift Manager, We will be looking for you to be a highly customer focused individual, who will take responsibility for staff planning, retention and training, health & safety, delivering high levels of customer centricity, contributing to the implementation of operational strategy in line with business objectives, site security, stock integrity and meeting company KPI's & customer SLA's.
You will work with key stakeholders and internal supply chain management to support and implement continuous improvement and sustained changes to maximise efficiency and development of processes.
The responsibilities of the role will be:
* Plan and execute the day to day operational activities ensuring that picks, packs and despatches for customer and distribution (branch) orders are managed effectively.
* Develop and manage relationships with internal customers and third parties to ensure high levels in customer centricity and delivery of service.
* Motivate and develop staff to achieve objectives and comply with Company policies and procedures, addressing any shortfalls in performance.
* Control and monitor costs within area of responsibility e.g. overtime, absence and transport carrier costs.
* Utilise RF and HHT (Hand Held Terminal) capabilities within the system to improve stock placement, accuracy and throughput efficiency.
* Ensure shift KPIs are met, including management of, and weekly/monthly reports are completed in a timely manner.
* Practice and use lean principles to improve processes and remove non value added wastes.
* To facilitate effective communication, across the shift through regular feedback and ensuring team briefs are conducted which ensure all colleagues are informed of site changes and have up to date business information.
* Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Standards, taking prompt and appropriate action if any issues are identified.
Qualifications
t Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Shift Manager colleague include:
COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
We are looking for:
* Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment.
* Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop.
* Able to multi task and achieve deadlines.
* Previous experience of inventory control.
* Knowledge of Warehouse Management System (WMS) function (M3 advantageous)
* Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiencies
* Effective communicator with a good standard of English (spoken + written) and numeracy.
* Proficient in Microsoft Excel and Microsoft Word.
* Ability to analyse data and deliver a high degree of accuracy
Additional Information
At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.