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Operations manager (retail/fm)

London
Permanent
Page Personnel
Operations manager
Posted: 26 July
Offer description

1. Opportunity to work client side at a shopping centre in North Lincolnshire.
2. Excellent salary / benefits

About Our Client

This opportunity is with a large organisation in the property sector, renowned for its commitment to delivering high-quality facilities management. The company operates across multiple locations, offering a stable and structured work environment with a focus on operational efficiency.

Job Description

Reporting into the Centre Director you will be responsible for a single multi-tenanted site in the North East. You will oversee operations across the site including FM (hard/soft services), grounds, car parks, tenant liason, management of 3rd party suppliers.Roles & Responsibilities* Liaise with central operations teams where changes to policies and procedures are required to be implemented across the portfolio.* Ensuring property team administration / documentation is up to date and correct.* Ensure open communication and flow of information on operational issues.* Be familiar with and progressively update the company operational Key Service Commitments where necessary.* Provide operational support to the Management teams as required.* Be familiar with and be actively involved in the review and update of Property Management Guidelines. * Co-ordinate property team forums and agendas.* Assist in service tenders as required.* Maintain an overview of compliance systems and report regularly on compliance.* Produce monthly KPI report

The Successful Applicant

3. Experience working for a managing agent or landlord side for a multi tenanted site (commercial / retail)
4. Excellent communication skills - highly articulate both orally and in written work
5. Excellent health & safety knowledge (IOSH managing safely minimum)
6. Strong leadership and motivational skills
7. Energy & Environmental knowledge
8. Operational Management -3rd Party service provider/Supplier Management
9. Computer literate - Microsoft software packages to intermediate level

What's on Offer

10. A competitive salary of £55,000 - £60,000
11. Performance-based bonus to reward excellence.
12. 25 days holiday
13. Company pension contribution
14. Hybrid / flexible working

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