Your newpany
Thispany'smitment to excellence in both products and processes is a driving force behind our work. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment. They cultivate a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.
Your new role
Will consist of:
1. Generating and distributing overdue account notifications across multiple business units.
2. Monitoring internal account activity for a designated group of operational sites.
3. Supporting the onboarding process for new customer accounts, including system setup and data entry.
4. Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
5. Processing and allocating iing payments on a daily basis.
6. Tracking and managing customer credit limits to ensurepliance with internal policies.
7. Following up on outstanding balances through variousmunication channels and escalating issues as needed.
8. Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
9. Initiating legal proceedings for unresolved small debts when appropriate.
10. Addressing and resolving customer payment discrepancies and account queries.
11. Contributing to broader credit control and sales ledger functions, including month-end reporting and reconciliations.
12. Providing daily support to the credit management team and offering coverage during periods of absence.
The hours for this position are – 16:00, early finish every second Friday at and the other Friday is an finish.
What you'll need to succeed
13. A minimum of 3 years experience in credit control
14. Strong attention to detail with a focus on accuracy and consistency.
15. Proven experience managingplex, high-volume financial ledgers across multiple operational units.
16. Confident, proactive, and approachable with a positive and motivated attitude.
17. Excellent interpersonal andmunication skills, both written and verbal, across internal teams and external stakeholders.
18. Proficient in standard office software, including spreadsheets and word processing tools.
19. Capable of working independently while also contributing effectively within a fast-paced, collaborative team environment.
20. Familiarity with enterprise resource planning (ERP) systems and financial software platforms.
21. Understanding of credit insurance processes and claims handling.
22. Knowledge of legal procedures related to debt recovery, including small claims processes.
What you'll get in return
23. Generous annual leave allowance, including public holidays, with options to purchase additional days or sell unused leave.
24. Health and wellbeing support through aprehensive employee assistance program, offering 24/7 access to counselling, legal, financial, and lifestyle advice.
25. Enhanced family leave policies to support maternity, paternity, and adoption needs.
26. Paidpany sick leave to support employee health and recovery.
27. Recognition of long-termmitment through service-based awards.
28. Access to exclusive discounts on retail, travel, entertainment, and more via a dedicated employee benefits platform.
29. Staff purchase privileges on selected products and services.
30. Cycle-to-work scheme promoting sustainablemuting.
31. Paid volunteering day annually to supportmunity engagement and personal causes.