Potter House
Oyster Care Homes are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.
The Role:
We are recruiting for a Front of House Manager at Potter House, Yeovil.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - compassion, thoughtfulness, integrity and excellence - at all times.
Key Responsibilities:
1. To generate customer enquiries in order to maximise revenue coming into the Care Home and meet the financial targets set.
2. To support the team to plan events within the care home that will engage with the local community.
3. To proactively manage the enquiry process from initial contact to conclusion.
4. To actively manage the move in and out of residents.
5. Lead on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.
6. Dealing with all telephone calls and enquiries and maintaining Co...