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Talent & development administrator apprenticeship (36280)

Manchester
Isio
Development administrator
Posted: 17 September
Offer description

Summary

As a Talent Development Administrator, you will play a pivotal role in ensuring the smooth coordination and execution of our learning and developmental activities. This role will assist in the organisation and facilitation of various HR programmes.

Wage

£23,000 a year

Training course
HR support (level 3)

Hours
Monday-Friday between 9am-5pm.

35 hours a week

Start date

Monday 27 October 2025

Duration

1 year 6 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

Role and Responsibilities

* Coordinate all administrative aspects of the learning and development programmes, including scheduling, booking resources, and managing delegates
* As an apprentice, you will follow the HR Support apprenticeship standard, which, on successful completion, will award you with a Level 3 qualification and support you in achieving Associate Membership of the Chartered Institute of Personnel and Development (CIPD)
* Maintain accurate training records in line with company and regulatory requirements using the Learning Management System (LMS)
* Assist in creating and delivering material for training and development programmes
* Work closely with the Talent Development Lead and Talent Development Manager to understand training needs and objectives
* Support with the monitoring of study costs and exam tracking
* Gather feedback from programme participants and provide reports on employee training outcomes
* Manage course enrolment processes, ensuring colleagues are booked onto the correct course, have received the relevant information and that course attendance is recorded correctly
* Update training programme content as instructed by the Talent Development Lead or other senior members of the team
* Monitor and respond to all general learning/talent development queries

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take


Where you'll work

Hardman Square
Manchester
M3 3EB


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

THE GROWTH COMPANY LIMITED


Training course

HR support (level 3)


What you'll learn

Course contents

* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.


Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


Requirements


Essential qualifications

GCSE in:

* English (grade A*-C/9-4)
* Maths (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Knowledge of Microsoft Office
* Proactive
* Punctual

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