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As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn about the products, their origins, and proactively engage with customers to find a range that suits their preferences and lifestyle.
More about the role
* Learn and understand our products — they're packed with natural ingredients, many sourced ethically through Community Trade programmes. We're not just selling skincare routines; we're helping communities build better lives.
* Learn our customers' needs and recommend from our 2,000 vegetarian/vegan products that will make them feel good.
* Support the store management team in driving sales and profit through delivering exceptional customer service.
What we look for
* Interest in connecting with customers to drive engagement.
* Open availability for evening, weekend, and holiday shifts.
What we offer
* Comprehensive onboarding in your new position.
* Training hours for you & your team as needed.
* A 50% discount on regular products & 30% on Gifts.
* Freebies — when we launch new products, our teams are the first to fall in love with them.
* Volunteer time to support causes that matter to you.
* Opportunities to connect with Community Partners and drive local activism.
* (UN) Uniform — we don't believe in uniformity. We'll give you a Green Apron, and you wear what makes you feel good.
* Opportunities to grow within the brand.
* Encouragement & support to be exactly who you are. Employees can join our Inclusion & Belonging Networks, including TBS Together Pride, SEEN Ethnicity, GO Far Gender, & This Ability Disability Network.
Talent Drivers
Collaborative skills, personal conduct, commerciality, purpose.
Your role in a nutshell
As part of our team of consultants, you will advise customers and provide insights into The Body Shop products and philosophy. You will learn about the products, their origins, and engage proactively to help customers find suitable products for their preferences and lifestyle.
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