The overall objective of the role will be to provide a professional and efficient service to all customers, whilst ensuring full FCA compliance and following the CASS5 rules and guidelines. This applies to all businesses, processes, and PAS (Policy Admin System) operating systems that are utilised within the JMG Group of companies.
Key Responsibilities
* The reconciliation of bank statements to the PAS, involving identifying discrepancies and conducting a high level of problem solving.
* To control and monitor monthly remittances with amounts paid or received.
* To raise and follow up with handler/broker on any unmatched cash items – 10 day SLA.
* Dealing with internal referrals and queries.
* Process payments received from clients in accordance with company procedures.
* Reconciliation and balancing of the daily cash book, day‑end and month‑end procedures.
* Accurately process and maintain company business accounts.
* Identify and report to line manager any identified procedural of CASS5 breaches for reporting onto Pentana compliance system.
* Process insurer payments review and validation of client refunds to the timescales agreed.
* Raising any queries on transactions to your appropriate line manager or technical level 3 team member and achieving a clear resolution within 5 day SLA.
Qualifications
To be successful in this role the successful candidates will have an accounts administration background, ideally with insurer reconciliation experience or insurer knowledge and also have intermediate MS Excel experience, along with all other MS Office packages. Any broking systems experience such as Acturis, OGI, SSP & TAM would be a distinct advantage.
Job Types: Full‑time, Permanent • Competitive salary.
Benefits
* Casual dress
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* Referral programme
#J-18808-Ljbffr