Overview
Office Manager – Cardiff | £35,000 - £42,000 | Monday - Friday | Permanent
Introduction
Acorn by Synergie is recruiting an experienced and highly organised Office Manager on behalf of our client, a law firm in Cardiff. This pivotal role oversees the smooth day-to-day operations of the firm, covering office management, compliance, HR, and financial administration.
Responsibilities
* Office Management – Manage the daily operations of the firm, ensuring efficiency across all departments; act as first point of contact for clients, stakeholders, and external suppliers; coordinate meetings, prepare agendas, and maintain accurate records; implement and streamline office procedures to enhance productivity and profitability; oversee facilities, IT support, office supplies, and vendor contracts; ensure PAT testing is completed on all electrical equipment across offices.
* Compliance & Risk Management – Ensure adherence to SRA regulations, GDPR, and internal compliance policies; maintain complaints and risk registers, escalating issues where necessary; support the firm in managing audits, data protection, and health & safety compliance; ensure any changes or amendments to company policies are signed off by the MD or assigned Board member (H&S, HR, Finance, GDPR, Complaints, Training & Development).
* Finance Administration – Support budgeting, forecasting, and financial reporting; monitor supplier contracts and renewals to ensure cost-effectiveness; work with accounts on billing processes, payments, and cashflow management.
* Human Resources & Staff Support – Oversee recruitment, onboarding, and offboarding processes; manage staff records including annual leave, training, and appraisals; support employee relations, welfare, and performance management; organise staff training, CPD, and professional development activities.
* Business Development & Strategy – Assist with business planning, marketing initiatives, and firm growth projects; represent the firm at professional and networking events; support the delivery of strategic goals set by the Partners/Board.
Requirements
* Previous experience in office or practice management, ideally within a legal or professional services environment.
* Strong organisational and leadership skills with the ability to manage multiple priorities.
* Excellent knowledge of compliance, risk, and regulatory requirements within a law firm.
* Financial acumen and experience supporting budgeting and reporting.
* Strong IT proficiency, particularly in MS Office and case management systems.
* Excellent communication, problem-solving, and interpersonal skills.
What We Offer
* Competitive salary of £35,000 - £42,000 per annum.
* Monday to Friday working pattern.
* Permanent role with career development opportunities.
* Supportive and professional work environment.
Interested?
Apply now with your CV to join a growing and well-established law firm in Cardiff.
Acorn by Synergie acts as an employment agency for permanent recruitment
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