The primary function of the Fundraising Administrator/Receptionist role is to provide a welcoming, professional, and compassionate reception service as the first point of contact for patients, visitors, staff, and volunteers. The post holder will deliver exceptional customer care, ensuring everyone who arrives receives a warm and supportive experience. Alongside reception duties, the role provides essential administrative support to the Fundraising Team. This includes helping to maintain accurate records, supporting fundraising activities, and contributing to the smooth running of key income‑generating processes. This is a busy and varied position that requires excellent communication skills, strong organisational abilities, and the confidence to manage multiple tasks and competing priorities. The role also requires flexibility to provide cover for your Fundraising Administrator/Reception colleague when needed, ensuring consistent and reliable front‑of‑house and administrative support.
St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
In return for your commitment, we offer a competitive salary, benefits, generous leave, pension options (including NHS continuity), life assurance, and an Employee Assistance Programme. We also provide strong development support and learning opportunities.
#J-18808-Ljbffr