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At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
We're looking for an experienced administrator to join our team at Irelands Mitsubishi in the role of Warranty Administrator.
If you:
Have solid administrative experience and strong organisational skills
Communicate clearly and confidently
Work well both independently and in a team
Pride yourself on your attention to detail
Then we'd love to hear from you.
About the Role
As our Warranty Administrator, your main responsibility will be processing and managing warranty claims with accuracy and efficiency. You'll liaise with manufacturers, customers, and technicians, manage costing for repairs, and maintain accurate records. This is a fast-paced role that involves juggling competing priorities while keeping the customer at the centre of everything you do.
Key Responsibilities
Compile and submit warranty claims in line with manufacturer guidelines
Maintain accurate and legible records of all claims
Store and return requested warranty parts
Submit transport and hidden damage claims
Keep organised records of correspondence, technical bulletins, and service letters
Complete repair order costings and assist with department costing tasks
Report customer complaints or operational issues to the Service Manager
What You'll Need
* Previous administration experience (required)
Strong written and verbal communication skills
Excellent attention to detail and record-keeping ability
Time management skills and the ability to handle multiple tasks
High computer literacy
Confidence working both autonomously and in a team
Automotive industry knowledge (preferred but not essential)
Why Join Us?
Supportive team and approachable leadership
Ongoing training and professional development
Career progression within a national, industry-leading company
Staff benefits including discounted health insurance, vehicle purchasing, and retail discounts
Employee Assistance Program
If you're ready for your next challenge and thrive in a customer-focused environment, apply today. Immediate start available for the right candidate.
Irelands Mitsubishi is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia and New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you.
Eagers Automotive - Moving together.
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Salary match Number of applicants Skills match
Retail & Consumer Products 5,001-10,000 employees
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
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