A leading industrial automation company is seeking a Customer Experience Specialist to manage Platinum customer accounts across the UK. Responsibilities include delivering a top-tier customer experience, improving forecasting and planning, and communicating effectively with stakeholders. Ideal candidates will demonstrate strong communication skills, a proactive mindset, and experience with CRM/ERP systems. The role is based in Lichfield or Manchester with a hybrid working model, offering strong career progression opportunities and a flexible benefits scheme.
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