PFI Senior Operations Manager We are recruiting for a PFI Senior Operations / Account Manager to Lead our client's PFI contract in Worcester to ensure high-performance delivery across Hard and soft FM functions. Responsible for P&L, team management, Health & Safety, and continuous improvement across the facilities management contract. Manage the account and operations team to meet PFI contract standards, strengthen client relationships, and deliver on financial and SHEQ targets across a range of public-facing sites. Summary: PFI Senior Operations Manager / Account Manager Location - Worcestershire Salary - £80,000 £6,100 Car allowance PFI experience required Account Management Stakeholder relationships P&L responsibility Duties include: Ensure consistent, high-quality service and PFI contract performance. Drive financial outcomes and lead commercial delivery. Build strong relationships with the client and internal teams. Promote continuous improvement and operational excellence. Lead and develop the contract team with a focus on safety and compliance. Qualifications/ Experience: Strong Facilities management operational and P&L management background PFI Experience - essential Healthcare Experience preferred Technical Qualifications - desired Customer-focused Proven leadership and team management - Essential Financially astute with strong communication skills Knowledge of M&E systems and supplier negotiation Background in FM or projects Understanding of contract law, H&S, and quality systems Adaptable, innovative, and focused on continuous improvement Stakeholder relationships facilitiesmanagement PFI Accountmanager