Overview
Christmas Customer Assistant - Food - Ashby-de-la-zouch Foodhall
Join to apply for the Christmas Customer Assistant - Food - Ashby-de-la-zouch Foodhall role at Marks and Spencer.
Work pattern
* Sunday 06:00 - 10:00
* Tuesday 06:00 - 10:00
* Thursday 06:00 - 10:00
The + £3.00 p/h unsocial premium is added on hours worked between 22:00-06:00.
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers, helping us to continually improve.
Key Accountabilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Training will be provided to utilise all digital tools and communication channels to deliver for the customer
Key Capabilities
* High levels of customer service
* Commitment to delivering excellent work with great attention to detail
* Open to and acts upon feedback
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent assessment process.
#Christmas
Seniorit y level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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