Technical Excellence in Action: Field Service Engineer
This is a unique opportunity to be the face of innovation on the frontlines of diagnostic technology, ensuring optimal performance and reliability of cutting-edge laboratory instrumentation.
About the Role
This role is not your average technical position. As a Field Service Engineer, you will install, maintain, calibrate, and troubleshoot essential diagnostic equipment while delivering exceptional service and technical training.
* Install, commission, and validate diagnostic instruments in Clinical laboratories.
* Provide routine maintenance, emergency repairs, and precision calibration.
* Deliver expert-level technical training and end-user support.
* Troubleshoot and resolve technical issues efficiently to reduce downtime.
* Collaborate with internal teams including Sales, Operations, and Technical Support to exceed customer expectations.
Requirements
* Degree or diploma in Engineering, Biomedical Science, Electronics, or a related field.
* Demonstrated experience in a field service or instrumentation role—ideally in medical diagnostics or life sciences.
* Strong mechanical and electrical troubleshooting skills.
* Excellent communication and customer-facing abilities.
* A driven, independent worker with a flexible schedule and a commitment to excellence.
* Full UK driving licence and a readiness to travel regularly across the UK.
Benefits
* A highly competitive salary tailored to your experience and expertise.
* Performance-based bonus structure to reward your impact.
* Fully expensed company vehicle for professional and personal use.
* Comprehensive training and continuous professional development.
* A supportive and collaborative environment working with cutting-edge diagnostic technologies.