Position: Senior Event & Banqueting Manager
Kin House is a private-hire 12-bedroom hotel executing a diverse range of exclusive-use events, from intimate gatherings to brand events and weddings for 12 to 200 guests. We are looking for an Event & Banqueting Manager to lead and deliver intimate, consistent, and exceptional service for our clients.
This role is central to the successful delivery of our weddings and large-scale events and is an opportunity to join an experienced team of hospitality professionals in a hands-on capacity, with a particular focus on banqueting operations, staffing coordination and minimising wastage. The role will be predominantly guest-facing and will manage food & beverage service across a variety of events alongside our Event Operations Manager and Bar Manager. The ideal candidate will be passionate about luxury hospitality, have excellent organisational skills and thrive in a fast-paced, design-led environment.
Responsibilities include:
· Lead the front of house team during event days, ensuring smooth and efficient operations.
· Deliver exceptional food service with a focus on high-volume wedding breakfast service as well as intimate dinners, breakfasts and bespoke brand events.
· Support the planning and execution of events, including setup, service, and breakdown.
· Maintain high standards of cleanliness, stock control and compliance.
· Train and mentor junior staff, fostering a culture of excellence and enthusiasm.
· Ensure all guests receive a warm, professional, and memorable experience.
· Manage staffing levels across events, ensuring appropriate coverage and efficient team deployment whilst maintaining labour budgets.
· Monitor and report on food and beverage wastage, implementing strategies to reduce loss and improve sustainability.
· Liaise with the Events Operations Manager and Head Chef to ensure accurate event briefs and smooth coordination.
· Create and implement service plans and lead pre-event briefings with service teams to ensure clarity of roles and expectations.
· Maintain high standards of presentation and service throughout all banqueting operations.
· Ensure all guest interactions are handled professionally and in line with Kin House's 5* service standards.
· Support the setup and breakdown of banqueting spaces, ensuring timely and efficient transitions between events.
· Have a conscious mindset about event feedback.
· Collaborate with suppliers and internal teams to ensure timely delivery and quality of goods
· Understand emergency protocol for the venue and adhere to all Health & Safety procedures.
· Support other departments during off-peak periods or as needed.
· Work alongside all departments to support the overall success of each event.
· Assist with viewings for new and booked clients.
· Lead and host client tastings and final details meetings with confidence and exceptional product knowledge.
· Attend training sessions and operational meetings as required.
Key Skills:
· Previous management experience in banqueting, events, or luxury hospitality is essential.
· Strong leadership and team management skills.
· Excellent attention to detail, high service standards and organisational ability
· Ability to thrive in a fast-paced, high-volume setting without compromising on quality.
· Confident communicator with both guests and internal teams.
· Ability to work under pressure and adapt to changing event requirements.
· Experience in managing budgets, staffing rotas, and operational reporting.
· Experience in MS Operating Systems including Outlook, Excel & Word.
· Experience with Tripleseat (preferred).
· Understanding of Tabology EPOS systems (preferred).
· Intermediate knowledge of wine, cocktails and other drinks including bar service (preferred).
· Barista training (preferred).
· A proactive, can-do attitude and a genuine love for hospitality.
· Driving license (preferred).
Package:
· Generous Salary Package of £37,000 (dependent on experience)
· 28 days annual leave (including bank holidays)
· Additional day off on your birthday & £100 gift voucher (after 1 year of service)
· 45 hours a week including weekends (5 days in 7)
Job Types: Full-time, Permanent
Pay: Up to £37,000.00 per year
Benefits:
* Company events
* Free parking
* On-site parking
Work Location: In person