Join a world of Moment Makers - Radisson
Blu is coming to Sheffield this Summer!
Are you a sophisticated host with an
instinctive ability to anticipate our guests’ needs by being in the right place
at the right time and delivering an experience that is beyond expectation? Are
creating memorable moments for our guests in your DNA?
As an integral part of the pre-opening team, you
will work proactively to ensure guest satisfaction and the smooth running of
operational departments including Food & Beverage, Meeting & Events
& Front Office.
You will join a team that exudes our Yes I Can! spirit
and who are passionate about delivering incredible service; where we believe that anything is possible,
whilst having fun in all that we do!
We are now looking for a Guest Service Supervisor to join our dynamic
team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it’s all about. And you can grow the rest
with us. That's a promise!
What We Offer Our Guest Service Supervisor
We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travelling
and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy
• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable
The Guest Service Supervisor Role
Our front office team is the heart of the house, providing a warm welcome and
happy smile, and where we strive to deliver an experience that is beyond
expectation - creating memorable moments for our guests.
• Our Guest Service Supervisors love the hustle and bustle of life! It’s
not just about check-in and check-out. It’s about everything in-between
• You will supervise our front office team and lead by example, ensuring all
aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest
satisfaction and the smooth running of the front office department
As Guest Service Supervisor, you will join a team that is passionate
about delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do!
Qualities We Are Looking For In Our Guest Service Supervisor
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to
getting to know you!
Our latest, brand-new hotel will be making its home in the heart of the city, ideally located in the city centre on Pinstone Street, this brand-new hotel designed within striking Victorian architecture will feature 154 rooms, a luxurious rooftop restaurant and bar, a state-of-the-art gym, as well as multi-functional and flexible meeting and events spaces.