We're Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What You'll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply.
1. Train, coach and mentor Property Coordinators and Customer Experience Advisors to ensure consistent service delivery and onboarding
2. Quality checking
3. Complete regular 1-2-1 sessions with the team
4. Handle escalations and provide expert support on complex or high-risk issues
5. Cover absences and provide floating support across regions to maintain continuity
6. Support communications on spotlight schemes and attend regional and spotlight meet...