Reporting directly to the Head of Department within the Residential Conveyancing team the role is to develop and handle a full caseload of residential conveyancing files for clients.
Job context Act independently when establishing priorities and managing deadlines;
Work well within a team;
Utilise your experience and knowledge of conveyancing;
Communicate, and build relationships, with clients and third parties in a professional manner;
Provide good customer service; and
Assist the team to ensure company targets are met.
Principal accountabilities Ensure the delivery of excellent customer service to all clients including good communication, timely response to correspondence and proactive management of client work
Ensure personal and team compliance with professional conduct rules and internal policies and procedures
Manage financial aspects of client work effectively and work within parameters communicated in relation to write offs
Ensure delivery of financial targets set
Participate regularly in business development activities to stimulate growth in caseload
Ensure personally and team conversion of enquiries into new business
Be proactive in assisting the firm sell more services to existing clients directly or through cross selling
To ensure both you and the team are proficient in the effective use of the practice and case
management system and any other technologies implemented to deliver personal and firm objectives
Ensure the integrity of data for contacts, clients and matters which your team work on
Job knowledge, Skills & Experience A team player
Self-motivated with a positive outlook
Remains calm under pressure
Reliable, tolerant, and determined
Enthusiastic and committed
Results-oriented
Approachable, well presented and professional
Excellent written and oral communication skills
The ability to coach and mentor others
Prioritise and manage your time
Deal with people from all backgrounds
Excellent problem-solving and research skills
How to Apply If you are ready to take the next step in your legal career and meet the above criteria, we would love to hear from you.
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