Job Responsibilities
* Ensure smooth operation of the assigned Division of Surgery and St. Marks Hospital Management Team working commitments by providing a highly effective liaison service within the division, other Trust departments and with a wide range of external bodies and individuals.
* Be responsible for the smooth running of the Division of Surgery and St. Marks Hospital administrative service, handling general office management and facilities issues and for the development and maintenance of efficient and effective systems and processes.
* Provide a high quality comprehensive administrative and secretarial service to the Division of Surgery and St. Marks Hospital Management Team by taking minutes of meetings and scheduling meetings.
* Assist the Division of Surgery and St. Marks Hospital Management Team in the provision of a high quality and professional service.
* Prepare Division of Surgery and St. Marks Hospital data & activity reports as required.
* Analyse and prepare data in a presented format with a breach report whenever required.
* Manage diaries, calls, meetings, events and travel, prioritising and planning activities.
* Liaise with internal and external stakeholders, manage correspondence, and draft documents, reports and presentations.
* Take minutes, track actions, handle enquiries, maintain records and support complaints handling.
* Ensure efficient office systems and processes.
* Lead and support projects, manage resources, records, budgets and ordering.
* Support recruitment, training, appraisals and staff records, including leave, sickness and compliance.
* Act as first point of contact and coordinate communication activity.
* Maintain contact databases and promote the Trust positively.
* Conduct research, review information sources and support document retrieval.
* Undertake ad hoc duties, support process improvements and maintain confidentiality.
* Promote the wellbeing and safety of all patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures.
Recruitment & Equality
Because we receive high volumes of applications for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you to check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted. All shortlisted applicants will have to provide contact details of their current HR Department. Identity checking software is used to verify the authenticity of identity documents provided by candidates. As part of our commitment to Equality and Diversity at LNWUH, we are encouraging applications from BME (Black, Minority Ethnic) candidates to ensure our workforce structure is representative of the communities we serve.
Flexible Working
LNWUH is a flexible working friendly organisation. We want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
About the Trust
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at Northwick Park Hospital, St Mark’s Hospital, Ealing Hospital and Central Middlesex Hospital, and we are a university teaching NHS trust recognised for training clinicians of the future and bringing research to the public.
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