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Part Time Customer Advisor - Broadband Technical, Knutsford
Client: EE
Location: Knutsford
Job Category: Other
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EU work permit required: Yes
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Long Description
Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, supporting the customer throughout.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships – we can train you on the rest.
This role offers flexibility to support your life needs, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
* Online GP access 24/7 via telephone or video for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks for supporting family or friends who are disabled, ill, or elderly.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, including Mobile and Broadband, saving hundreds of pounds annually.
* Support for your career development and growth.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
Join a great team with meaningful support and tailored training for a lasting career. What are you waiting for?
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