Job Overview
An exciting opportunity has arisen to join the Rheumatology Department at Withybush General Hospital as a Medical Secretary. We are looking to appoint an enthusiastic, organised, and reliable individual to work 30 hours per week on a permanent basis. In this role, you will provide comprehensive secretarial and administrative support to the Rheumatology Consultants, Clinical Nurse Specialists and Advanced Pharmacists, acting as their Personal Assistant and ensuring the smooth running of day to day operations.
The post holder will be required to provide remote cross-cover for other medical secretaries across the Health Board when necessary, ensuring continuity of service. The post holder will be responsible for maintaining accurate records both manually and within electronic systems and must be able to manage sensitive and confidential patient information such as clinical correspondence, investigation reports, and test results.
The post holder will act as the first point of contact for all communication on behalf of the Consultant and wider team, responding professionally to enquiries from GPs, patients and relatives, consultants, and other hospitals.
A good understanding of medical or healthcare terminology and experience using patient database systems is essential. The role requires regular use of the T-Pro voice recognition system, along with accurate transcription and transfer of information into Health Board systems including WPAS and WCP.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private, and third-sector colleagues, including our valued team of volunteers. Our services are provided in:
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
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