The role
An established Facilities Management provider requires a Regional FM Contracts Manager to lead delivery across 18 primary care health centres in London. You will own operational performance, client relationships, and commercial outcomes across a multi-site, hard FM and M&E portfolio. The role is hybrid with regular site presence across London, so a full UK driving licence is essential.
What you will do
Lead contract performance across hard FM and M&E services for a multi-site healthcare estate
Deliver against PFI and PPP payment mechanisms, KPIs, and SLAs. Prevent, investigate, and mitigate deductions.
Drive statutory and technical compliance, including planned and reactive maintenance and asset integrity.
Line manage and develop site teams and supply chain partners. Set clear objectives and complete performance reviews.
Own commercial controls. Forecast and manage budgets, report monthly performance, support lifecycle planning, and variations
Build strong relationships with client stakeholders. Act as the primary point of contact and lead review meetings and audits
Use data and CAFM reports to improve first-time fix, uptime, and patient-safe environments.
Champion H&S and risk management. Ensure RAMS, permits, and governance are in place and followed
What you will bring
Proven experience managing multi-site FM contracts, ideally in healthcare or other performance-driven environments
Strong understanding of PFI or PPP contracts, payment mechanisms and deduction regimes
Solid hard FM and M&E knowledge, with a track record of delivering compliant services at scale
Commercial literacy. Comfortable with budgets, forecasting, reporting and supplier performance management
Confident stakeholder manager who can lead meetings, influence outcomes and resolve issues quickly
Full UK driving licence and the ability to be on site across London each week
Whats on offer
£55,000 to £65,000 base salary, plus company vehicle or car allowance
Hybrid working with autonomy and visible impact across a critical healthcare portfolio
Career progression with an established FM provider
Apply with your CV. Shortlisting will begin immediately.
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