Company Description
The Escapologist is an exclusive escape room, competitive socialising, and bar chain with venues in Leeds, Castleford, and Gateshead. Our variety of world-class, immersive experiences allow customers to "escape the everyday to the extraordinary," catering to both families and friends. The Escapologist is a popular destination for corporate events and team building, providing engaging challenges that encourage collaboration, communication, and problem-solving skills. We offer tailored packages that provide families, groups, schools and businesses with a unique way to reward, boost morale, and inspire creativity in a fun, relaxed environment.
Role Description
This is a full-time on-site role for a General Manager located in Castleford. The General Manager will oversee daily operations, manage staff, ensure excellent customer service, and maintain high-quality standards. Responsibilities include managing budgets, creating staff schedules, handling inventory, and implementing company policies. The General Manager will also coordinate corporate events, develop business strategies, and work to achieve financial objectives.
Qualifications
* Leadership and Management skills
* Customer Service and Communication skills
* Budget Management and Financial Planning skills
* Event Coordination and Business Development skills
* Strong organizational and problem-solving skills
* Experience in the hospitality or entertainment industry is a valued plus
* Bachelor's degree or conparable in Business, Hospitality Management, or related field advantageous