Company Description
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
Job Description
An exciting opportunity has arisen at our brand new site in Harworth. The Contract Operations Manager is a senior managerial position with responsibility for delivering and developing the customer contract and ensuring that strategies and business plans are in place to achieve targets and drive business performance and growth to benefit both the business and customer.To be successful in this role you must be customer centric and able to work well under pressure whilst motivating the team.
Key Duties of a Contract Operations Manager;
1. Ensuring all day to day operational requirements consistently meet the customers expectations
2. Exceeding customer key performance measures, holding regular customer reviews and managing and developing client relationships
3. Responsible for managing and developing the existing management teams and employee relatio...