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Customer Service Advisor, Merthyr Tydfil
Client:
EE
Location:
Merthyr Tydfil, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil and help customers with mobile tech-related queries. Whether it's a simple device question or a more complex issue, you'll be making a difference in keeping people connected with their loved ones.
You don’t need specific experience to join us. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
We understand that life is dynamic. This role is designed with flexibility in mind, supporting your success. We offer opportunities to schedule your own breaks, bank time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support to develop your career with tailored training and growth opportunities.
* Volunteering days to give back to your community.
* Optional private healthcare and dental cover for you and your family.
Join a great team with meaningful support and a lasting career. What are you waiting for?
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