Job Title: Quality Assurance AssistantLocation: RuncornSalary: £28,500Hours: Monday to Friday – 8 hours per day – Flexibility Required At Rowlands Pharmacy, our purpose is to improve patient health and wellbeing by delivering safe, high-quality pharmacy services. We are looking for a Quality Assurance Assistant to join our Centralised Dispensing Facility and support quality, governance and continuous improvement across our DSP and MediPAC operations.This role is ideal for someone who enjoys working with detail, data and processes, and wants to make a real contribution to patient safety and service excellence. The RoleWorking alongside the Lead QA Pharmacist and Superintendents' team, you will help ensure high standards of quality assurance and compliance across the facility. Your responsibilities will include:Supporting quality assurance and governance activities across DSP and MediPACEnsuring compliance with GPhC standards, company SOPs and information governance requirementsAssisting with patient safety incident investigations and implementing process improvementsProducing and reviewing quality and performance data to identify trends and reduce errorsMaintaining product data, including barcode integrity, updates and restrictionsSupporting branches and internal teams with quality-related queriesWorking with technical teams to resolve production issues and improve efficiencyYou may also be involved in software testing, system upgrades and wider quality improvement projects. About youYou will be a Qualified Dispensing Assistant (NVQ Level 2 or above) with a good understanding of pharmacy processes and professional standards. You'll be organised, detail-focused and confident communicating with colleagues at all levels.Ideally, you'll also bring:Experience in an off-site or centralised dispensing environmentStrong IT skills, particularly Excel and working with dataExperience creating or reviewing SOPs or supporting staff training The Package £28,500 per annum22 days (pro rata) annual leave plus bank holidays, increasing with length of serviceMedicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)iTrent Financial Wellbeing – an app to help manage and access your pay flexiblyHigh street discounts and offersEmployee Assistance Programme (EAP)Contributory Pension SchemeINDPMS