Overview
Glow Events is seeking an experienced and dynamic Senior Events & Venue Manager to lead the delivery of exceptional weddings and events across our portfolio of stunning venues. Reporting to the Head of Events and Managing Director, you will oversee a team of Event Managers and Assistants, ensuring seamless operations, outstanding client experiences, and consistent high standards from enquiry to post‑event. This is a hands‑on leadership role for a proactive problem‑solver who thrives in a fast‑paced, client‑focused environment.
Key Responsibilities
Leadership & Team Management
* Supervise, mentor, and performance‑manage Event Managers and Assistants
* Conduct training, audits, and shadowing to uphold company standards
* Delegate tasks per the Operations Manual and promote a positive, engaged team culture
Event Planning & Execution
* Lead planning for complex/high‑profile weddings and VIP events
* Act as senior client point of contact; review timelines, floor plans, and logistics on Sonas
* Oversee pre‑event setup, on‑day operations, and post‑event breakdown across venues
* Handle escalations, last‑minute changes, and vendor compliance with professionalism
Multi‑Venue Operations
* Coordinate with Venue Managers and Facilities to ensure site readiness
* Manage maintenance, stock (beverages/linen), equipment, and cleanliness standards
* Liaise with Kent Ceremonies and third‑party suppliers
* Conduct venue viewings and support the Sales team with enquiries
* Oversee scheduling of staff and freelancers with the Client Experience team
* Implement client feedback loops and continuous improvement processes
Requirements
* Proven senior experience in events/venue management (weddings focus essential)
* Strong leadership, crisis management, and attention to detail
* Excellent client relationship and stakeholder coordination skills
* Full UK driving licence and willingness to travel regularly between venues
* Flexible to work evenings, weekends, and peak‑season hours (on‑call rota)
* Average 40 hours per week over 5 days (out of 7), with significant flexibility
* Based at Glow Events Head Office, Maidstone; travel to venues as required
If you’re a passionate events leader ready to elevate unforgettable experiences, apply today.
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