Merlin Entertainments seeks a Contact Centre Advisor at Alton Towers Resort. This position involves answering guest enquiries and providing exceptional service across multiple communication channels, including email, chat, and phone.
Applicants should possess excellent interpersonal skills and experience in a customer service environment. The role offers 20 free Merlin attraction tickets, discounts, and ongoing training.
Candidates must be available 5 days a week, including weekends, and can expect a pay rate starting at £12.80 per hour.
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