As a Community Team Administrator, you'll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you're looking for a role where your administration and organisational strengths truly matter, this could be the right next step.
Key Responsibilities
* Manage the community events email inbox and respond to supporter enquiries
* Record correspondence, actions and new supporter details on our CRM database
* Run basic CRM reports, including participant lists for fundraising events
* Use digital fundraising platforms to ensure accurate supporter allocation and reporting
* Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
* Maintain supporter consent records and upload personal stories following internal processes
* Support financial administration, such as invoice tracking and checking fundraising targets
* Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
About You
1. Strong administrative and IT skills, including Microsoft Office
2. Ability to use CRM databases
3. Ability to organise, manage and prioritise your own workload
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