A leading B2B marketing/tech company in the UK is seeking a Customer Success Manager to establish a new Customer Success function. You will manage a portfolio of 40–50 customers using a well-known SaaS product. Your role will involve onboarding and training those customers while optimizing their experience for conversion to long-term contracts. Essential qualifications include 2+ years of Customer Success experience in a B2B SaaS environment and strong consultative communication skills. This is an exciting opportunity to shape a new team and process.
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