We have an exciting opportunity for Conference & Banqueting Assistants to join our fantastic Food & Beverage team here at Old Thorns Hotel. We are looking for team members who are passionate about hospitality and will work well within our great conference & banqueting team, providing guests with excellent service and a great event. This role will mainly consist of providing food & beverage services to guests attending our events and weddings or using our meeting rooms.
Working as part of our Conference & Banqueting team, you will be able to demonstrate excellent attention to detail, organisational and communication skills. You will need to be passionate and knowledgeable about food and beverage and be confident in providing guests with the correct choice. The role will give you the opportunity to learn and develop, with the potential to progress within the company. This is a hands on, operational role and will suit someone who likes working with friendly and hardworking people in a hotel setting.
Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.
As standard, you will work on a flexible rota, where evenings and weekends will be required.
Main Responsibilities:
* To ensure our guests receive the highest possible standards of service at all times
* To welcome guests in a polite and friendly manner
* To assist with set up, food and drink service and clear down after events
* To ensure cleanliness of work areas is maintained
* To be fully aware of current liquor licensing laws and ensures that these are strictly adhered to
Knowledge, Skills & Experience Required:
* Smart personal presentation and polite and friendly manner
* Passionate about delivering the highest standards of customer care
* Excellent standards of spoken English
* Previous experience is desirable but not essential
What are the Old Thorns employee benefits?
* Competitive salary
* Staff Accommodation Discounts
* Generous refer a Friend Bonus
* Discounted Health Club Membership
* Discounts across the F&B outlets
* Employee Recognition Programs
* Discounted Spa Treatments and Products
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application
Job Type: Full-time
Pay: From £12.25 per hour
Ability to commute/relocate:
* Liphook GU30 7PE: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you 18+ to be able to sell alcohol?
Experience:
* customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person