Permanent - Full Time 40 Hours
An exciting opportunity has arisen within our growing Refurbishment business for aResident Liaison Officerto join a dynamic Partnership team.
Working out of our Nottingham office within a wider delivery team and responsible to the Senior Resident Liaison Officer, youwill support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the projectteamandour client, you will ensure every resident receives an exceptional customer experience throughout the works programme.
You will oversee the full customer journey, frompre-startvisits and resident profiling through today-to-daycommunication, complaint handling, andpost-completionaftercare. You ...