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Job Title: Cleaning Manager
Rate of Pay: £15.00
Contract: Permanent, Full Time
Weekly Contractual Hours: 37.5
Location: Network Rail, York Campus, Cinder Lane, York, North Yorkshire, England, YO26 4ZD
You'd be responsible for overseeing cleaning operations at a high-profile site, making sure everything meets high standards of cleanliness, safety, and hygiene. You'll manage a team, support site management, and ensure smooth day-to-day operations.
Key Responsibilities
The role involves comprehensive responsibility for team management, including supervising cleaning staff, managing rotas, and accurately handling attendance and sickness records, as well as supporting recruitment and onboarding processes for new team members. It also includes operational oversight duties, such as ensuring cleaning standards remain consistently high, managing both planned and reactive cleaning tasks, and maintaining facilities that are safe, clean, and well‑kept at all times. Strong communication and leadership skills are essential, as the position requires working closely with management and staff, handling customer needs in a professional manner, and attending meetings while producing reports when required. In addition, the role carries important compliance and administrative responsibilities, including updating policies and procedures, adhering to all health and safety requirements, and maintaining confidentiality whenever necessary.
What They're Looking For
They are looking for a candidate with strong leadership or supervisory experience, ideally supported by prior experience within cleaning services. The role requires good organisational skills and a high level of attention to detail to ensure standards are consistently met. The ideal individual must be able to work effectively under pressure in a fast‑paced environment, demonstrating resilience and problem‑solving abilities. Strong communication skills are essential for working with teams and stakeholders, along with a flexible, reliable, and proactive attitude to adapt to changing operational needs and support day‑to‑day service delivery.
Essential Requirements
The role has several essential requirements, including a willingness to undergo a basic DBS check and to participate in random drug and alcohol testing as part of compliance procedures. Candidates must have prior experience in a supervisory or managerial role, demonstrating the ability to lead and manage teams effectively. Strong IT skills are required, with practical experience using Microsoft Office applications such as Outlook, Teams, Excel, and similar tools. The position is physically active in nature, so applicants must be physically fit and capable of carrying out the demands of an active role.
What This Job Is Really Like
This job is hands‑on and fast‑paced rather than purely office‑based, requiring active involvement in day‑to‑day operations. It combines people management responsibilities with operational duties, making it ideal for someone who is confident, well‑organised, and able to perform effectively under pressure. The role demands the ability to balance staff‑related issues, maintain high standards of quality control, and manage customer expectations simultaneously, ensuring smooth and efficient service delivery at all times.
Who This Would Suit
This role would suit cleaning supervisors who are ready to take the next step in their career, as well as team leaders working within facilities management who are looking for greater responsibility and variety. It is particularly well‑suited to individuals who enjoy leading teams, taking ownership, and solving problems as they arise, while remaining hands‑on and adaptable in a dynamic, operational environment.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .