Court Registry Support Officer – District Court, Christchurch
Permanent Full Time
As a Court Registry Support Officer, you will support the Court’s day‑to‑day operations by administering court functions and providing customer service. Your day will involve engaging with participants including Lawyers, Judges, and the public – whether over the phone, face to face or via email – while working closely with Court Registry Officers and supporting them in their duties.
Responsibilities
* Provide timely and efficient customer service
* Support Judges and Court Registry Officers in and out of the courtroom
* Assist with general administrative tasks such as photocopying, scanning, and file management
* Manage incoming and outgoing mail
* Monitor the email inbox, sort, distribute and reply to emails as appropriate
* Enter data accurately
* Offer support and advice to a diverse customer base
* Answer telephone calls and direct enquiries to the relevant person where appropriate
* Ensure court files are prepared and delivered to the appropriate Judge within required timeframes
Qualifications
* Proven customer service experience
* Strong communication skills and ability to engage with a varied audience
* Ability to multitask, remain flexible, and adapt to change
* Motivation to learn and embrace challenges
* Current full New Zealand driver’s licence
We are committed to fostering an inclusive environment that welcomes people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.
Benefits
* 4.4 weeks holiday leave
* Access to an online professional development portal
* Opportunities to join inclusive and proactive networks
Salary
Remuneration band: $56,343 to $74,416 – appointing salary based on skills and experience.
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